{"id":2139,"date":"2025-11-01T11:12:00","date_gmt":"2025-11-01T08:12:00","guid":{"rendered":"https:\/\/freezeva.com\/tr\/?page_id=2139"},"modified":"2025-11-10T04:18:39","modified_gmt":"2025-11-10T01:18:39","slug":"mesafeli-satis-sozlesmesi","status":"publish","type":"page","link":"https:\/\/freezeva.com\/tr\/mesafeli-satis-sozlesmesi\/","title":{"rendered":"MESAFEL\u0130 SATI\u015e S\u00d6ZLE\u015eMES\u0130"},"content":{"rendered":"<p>\u0130\u015fbu Mesafeli Sat\u0131\u015f S\u00f6zle\u015fmesi, a\u015fa\u011f\u0131da bilgileri bulunan ALICI ile FREEZEVA GIDA T\u0130CARET L\u0130M\u0130TED \u015e\u0130RKET\u0130 (\u201cSATICI\u201d) aras\u0131nda, 6502 say\u0131l\u0131 T\u00fcketicinin Korunmas\u0131 Hakk\u0131nda Kanun ve Mesafeli S\u00f6zle\u015fmeler Y\u00f6netmeli\u011fi h\u00fck\u00fcmlerine uygun olarak elektronik ortamda d\u00fczenlenmi\u015ftir.<\/p>\n<p><strong>1. TARAFLAR<\/strong><br \/>\n<strong>SATICI<\/strong><br \/>\n\u00dcnvan\u0131: FREEZEVA GIDA T\u0130CARET L\u0130M\u0130TED \u015e\u0130RKET\u0130<br \/>\nAdres: Anadolu Caddesi, Adalet Mahallesi No:41 Kat:9 \/ 091 Megapol Tower, Bayrakl\u0131 \u2013 \u0130zmir<br \/>\nTelefon: 0 (232) 570 01 18<br \/>\nE-posta: <a href=\"mailto:info@freezeva.com\">info@freezeva.com<\/a><br \/>\nWeb: <a href=\"https:\/\/www.freezeva.com\" target=\"_blank\">www.freezeva.com<\/a><\/p>\n<p><strong>ALICI<\/strong><br \/>\nAd\u0131 \/ Soyad\u0131 \/ Unvan\u0131: [Sipari\u015f formunda belirtilen ki\u015fi veya kurum]<br \/>\nAdres: [Sipari\u015f s\u0131ras\u0131nda girilen adres]<br \/>\nTelefon: [Sipari\u015f s\u0131ras\u0131nda girilen telefon]<br \/>\nE-posta: [Sipari\u015f s\u0131ras\u0131nda girilen e-posta]<\/p>\n<p><strong>2. S\u00d6ZLE\u015eMEN\u0130N KONUSU<\/strong><br \/>\n\u0130\u015fbu s\u00f6zle\u015fme, ALICI\u2019n\u0131n <a href=\"https:\/\/www.freezeva.com\" target=\"_blank\">www.freezeva.com<\/a> internet sitesinden elektronik ortamda sipari\u015fini verdi\u011fi a\u015fa\u011f\u0131da nitelikleri ve sat\u0131\u015f fiyat\u0131 belirtilen \u00fcr\u00fcnlerin sat\u0131\u015f\u0131 ve teslimi ile taraflar\u0131n hak ve y\u00fck\u00fcml\u00fcl\u00fcklerinin d\u00fczenlenmesini konu edinmektedir.<\/p>\n<p><strong>3. \u00dcR\u00dcN B\u0130LG\u0130LER\u0130<\/strong><br \/>\n\u00dcr\u00fcn\/\u00dcr\u00fcnlerin ad\u0131, birim fiyat\u0131, adedi, toplam sat\u0131\u015f bedeli, kargo \u00fccreti ve \u00f6deme \u015fekli, ALICI\u2019n\u0131n sipari\u015f formunda ve e-faturas\u0131nda belirtilen bilgilerdir.<br \/>\nBu bilgiler ALICI taraf\u0131ndan sipari\u015f onay\u0131 verilmeden \u00f6nce g\u00f6r\u00fcnt\u00fclenir ve onaylan\u0131r.<\/p>\n<p><strong>4. TESL\u0130MAT \u015eARTLARI<\/strong><br \/>\n\u00dcr\u00fcn(ler), ALICI taraf\u0131ndan belirtilen teslimat adresine, anla\u015fmal\u0131 kargo firmas\u0131 arac\u0131l\u0131\u011f\u0131yla g\u00f6nderilir.<br \/>\nKargo teslim s\u00fcresi, \u00f6deme onay\u0131n\u0131n al\u0131nmas\u0131n\u0131 takip eden 1-5 i\u015f g\u00fcn\u00fc aras\u0131ndad\u0131r.<br \/>\nTeslimat, T\u00fcrkiye s\u0131n\u0131rlar\u0131 i\u00e7erisindedir.<br \/>\nKargo teslimat\u0131 s\u0131ras\u0131nda \u00fcr\u00fcn kontrol edilmeli; hasar, ezilme, y\u0131rt\u0131lma gibi durumlarda kargo g\u00f6revlisine \u201cHasar Tespit Tutana\u011f\u0131\u201d d\u00fczenletilmelidir.<br \/>\nALICI, eksiksiz ve do\u011fru teslimat adresi vermekle y\u00fck\u00fcml\u00fcd\u00fcr.<\/p>\n<p><strong>5. \u00d6DEME \u015eARTLARI<\/strong><br \/>\n\u00d6deme, kredi kart\u0131, banka kart\u0131 veya SATICI taraf\u0131ndan sa\u011flanan di\u011fer elektronik \u00f6deme sistemleri (\u00f6rne\u011fin \u0130yzico) \u00fczerinden yap\u0131labilir.<br \/>\nALICI, \u00f6deme i\u015flemini tamamlad\u0131\u011f\u0131nda sipari\u015fi kesinle\u015fir.<br \/>\nSATICI, sistem hatalar\u0131ndan kaynaklanan fiyat yanl\u0131\u015fl\u0131klar\u0131ndan sorumlu de\u011fildir.<\/p>\n<p><strong>6. CAYMA HAKKI<\/strong><br \/>\n<strong>6.1 Genel Kural<\/strong><br \/>\nALICI, \u00fcr\u00fcn\u00fc teslim ald\u0131\u011f\u0131 tarihten itibaren 14 (ond\u00f6rt) g\u00fcn i\u00e7inde hi\u00e7bir gerek\u00e7e g\u00f6stermeksizin s\u00f6zle\u015fmeden cayma hakk\u0131na sahiptir.<\/p>\n<p><strong>6.2 Cayma Hakk\u0131n\u0131n Kullan\u0131lamad\u0131\u011f\u0131 Durumlar<\/strong><br \/>\nA\u015fa\u011f\u0131daki \u00fcr\u00fcnlerde cayma hakk\u0131 kullan\u0131lamaz:<\/p>\n<ul>\n<li>Niteli\u011fi gere\u011fi iade edilemeyecek, h\u0131zl\u0131 bozulan veya son kullanma tarihi ge\u00e7me riski olan mallar,<\/li>\n<li>Sa\u011fl\u0131k ve hijyen a\u00e7\u0131s\u0131ndan iadesi uygun olmayan g\u0131da \u00fcr\u00fcnleri (ambalaj\u0131 a\u00e7\u0131lm\u0131\u015f, t\u00fcketilmi\u015f veya hasar g\u00f6rm\u00fc\u015f Freezeva \u00fcr\u00fcnleri dahil),<\/li>\n<li>Teslimattan sonra ambalaj\u0131, band\u0131, m\u00fchr\u00fc a\u00e7\u0131lm\u0131\u015f \u00fcr\u00fcnler.<\/li>\n<\/ul>\n<p><strong>6.3 Cayma Hakk\u0131n\u0131n Kullan\u0131m\u0131<\/strong><br \/>\nCayma hakk\u0131n\u0131n kullan\u0131labilmesi i\u00e7in \u00fcr\u00fcn\u00fcn, kullan\u0131lmam\u0131\u015f ve yeniden sat\u0131labilir durumda olmas\u0131 gerekir.<br \/>\nCayma hakk\u0131 s\u00fcresi i\u00e7inde, <a href=\"mailto:info@freezeva.com\">info@freezeva.com<\/a> adresine yaz\u0131l\u0131 bildirim yap\u0131lmal\u0131d\u0131r.<\/p>\n<p><strong>6.4 \u0130ade S\u00fcreci<\/strong><br \/>\nCayma hakk\u0131n\u0131n kullan\u0131lmas\u0131ndan itibaren, \u00fcr\u00fcn\u00fcn iade edilmesiyle birlikte, ALICI\u2019n\u0131n \u00f6demesi 7 i\u015f g\u00fcn\u00fc i\u00e7inde ayn\u0131 \u00f6deme y\u00f6ntemiyle iade edilir.<br \/>\nKargo \u00fccreti, hatal\u0131 veya bozuk \u00fcr\u00fcn d\u0131\u015f\u0131nda kalan iadelerde ALICI\u2019ya aittir.<\/p>\n<p><strong>7. \u0130ADE ADRES\u0130<\/strong><br \/>\nFREEZEVA GIDA T\u0130CARET L\u0130M\u0130TED \u015e\u0130RKET\u0130<br \/>\nAnadolu Caddesi, Adalet Mahallesi No:41 Kat:9 \/ 091 Megapol Tower, Bayrakl\u0131 \u2013 \u0130zmir<br \/>\n\ud83d\udcde 0 (232) 570 01 18<br \/>\n\ud83d\udce7 <a href=\"mailto:info@freezeva.com\">info@freezeva.com<\/a><\/p>\n<p><strong>8. SATICININ Y\u00dcK\u00dcML\u00dcL\u00dcKLER\u0130<\/strong><br \/>\nSATICI, sipari\u015f edilen \u00fcr\u00fcnleri, eksiksiz, faturas\u0131yla birlikte, belirtilen s\u00fcre i\u00e7inde ve y\u00fcr\u00fcrl\u00fckteki mevzuata uygun \u015fekilde teslim etmekle y\u00fck\u00fcml\u00fcd\u00fcr.<br \/>\n\u00dcr\u00fcn stokta bulunmad\u0131\u011f\u0131 durumlarda, SATICI durumu ALICI\u2019ya bildirerek \u00f6demenin iadesini sa\u011flar veya ALICI onay\u0131yla e\u015fde\u011fer \u00fcr\u00fcn g\u00f6nderimi yapabilir.<\/p>\n<p><strong>9. ALICININ Y\u00dcK\u00dcML\u00dcL\u00dcKLER\u0130<\/strong><br \/>\nALICI, sipari\u015f formunda belirtti\u011fi bilgilerin do\u011frulu\u011fundan sorumludur.<br \/>\nTeslimat s\u0131ras\u0131nda \u00fcr\u00fcn\u00fc kontrol etmeli ve hasar olmas\u0131 durumunda kargo g\u00f6revlisine tutanak d\u00fczenlettirmelidir.<\/p>\n<p><strong>10. G\u0130ZL\u0130L\u0130K VE G\u00dcVENL\u0130K<\/strong><br \/>\nALICI taraf\u0131ndan verilen t\u00fcm bilgiler, Freezeva Gizlilik Politikas\u0131 \u00e7er\u00e7evesinde korunur.<br \/>\nKredi kart\u0131 bilgileri, g\u00fcvenli \u00f6deme altyap\u0131s\u0131 (SSL) ve \u0130yzico g\u00fcvenlik standartlar\u0131 ile korunur.<\/p>\n<p><strong>11. M\u00dcCB\u0130R SEBEP<\/strong><br \/>\nSATICI\u2019n\u0131n kontrol\u00fc d\u0131\u015f\u0131nda geli\u015fen, \u00f6nlenemez olaylar (do\u011fal afet, sava\u015f, grev, ula\u015f\u0131m engeli, salg\u0131n vb.) nedeniyle teslimat yap\u0131lamazsa, ALICI bilgilendirilir.<br \/>\nBu durumda ALICI, sipari\u015fi iptal ederek \u00f6demenin iadesini veya teslimat\u0131n ertelenmesini talep edebilir.<\/p>\n<p><strong>12. UYU\u015eMAZLIKLARIN \u00c7\u00d6Z\u00dcM\u00dc<\/strong><br \/>\n\u0130\u015fbu s\u00f6zle\u015fmeden do\u011fabilecek uyu\u015fmazl\u0131klarda, Ticaret Bakanl\u0131\u011f\u0131\u2019nca belirlenen T\u00fcketici Hakem Heyetleri veya T\u00fcketici Mahkemeleri yetkilidir.<br \/>\nYetkili merci, ALICI\u2019n\u0131n ikametg\u00e2h\u0131 veya SATICI\u2019n\u0131n bulundu\u011fu yer (\u0130zmir) olabilir.<\/p>\n<p><strong>13. Y\u00dcR\u00dcRL\u00dcK<\/strong><br \/>\nALICI, <a href=\"https:\/\/www.freezeva.com\" target=\"_blank\">www.freezeva.com<\/a> \u00fczerinden sipari\u015f verdi\u011finde, i\u015fbu s\u00f6zle\u015fmenin t\u00fcm ko\u015fullar\u0131n\u0131 okudu\u011funu, anlad\u0131\u011f\u0131n\u0131 ve elektronik ortamda onaylad\u0131\u011f\u0131n\u0131 beyan eder.<br \/>\nS\u00f6zle\u015fme, ALICI taraf\u0131ndan onayland\u0131\u011f\u0131 anda y\u00fcr\u00fcrl\u00fc\u011fe girer.<\/p>\n<p>FREEZEVA GIDA T\u0130CARET L\u0130M\u0130TED \u015e\u0130RKET\u0130<br \/>\nAnadolu Caddesi, Adalet Mahallesi No:41 Kat:9 \/ 091 Megapol Tower, Bayrakl\u0131 \u2013 \u0130zmir<br \/>\n\ud83d\udcde 0 (232) 570 01 18<br \/>\n\ud83d\udce7 <a href=\"mailto:info@freezeva.com\">info@freezeva.com<\/a><br \/>\n\ud83c\udf10 <a href=\"https:\/\/www.freezeva.com\" target=\"_blank\">www.freezeva.com<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u0130\u015fbu Mesafeli Sat\u0131\u015f S\u00f6zle\u015fmesi, a\u015fa\u011f\u0131da bilgileri bulunan ALICI ile FREEZEVA GIDA &#8230; <\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2139","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/freezeva.com\/tr\/wp-json\/wp\/v2\/pages\/2139","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/freezeva.com\/tr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/freezeva.com\/tr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/freezeva.com\/tr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/freezeva.com\/tr\/wp-json\/wp\/v2\/comments?post=2139"}],"version-history":[{"count":2,"href":"https:\/\/freezeva.com\/tr\/wp-json\/wp\/v2\/pages\/2139\/revisions"}],"predecessor-version":[{"id":2194,"href":"https:\/\/freezeva.com\/tr\/wp-json\/wp\/v2\/pages\/2139\/revisions\/2194"}],"wp:attachment":[{"href":"https:\/\/freezeva.com\/tr\/wp-json\/wp\/v2\/media?parent=2139"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}